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Airport Service Guide

Meet & Greet: What It Is and When It’s Worth It

Your greeter holds a name sign at arrivals, helps with luggage, and walks you to your vehicle. Here is everything you need to know about meet and greet airport service at JFK, LaGuardia, and Newark—and when it is worth the $25 upgrade.

Meet and greet service is exactly what it sounds like: instead of navigating the terminal alone and finding your driver curbside, a professional greeter enters the airport, holds a name sign at the arrivals area, helps with your luggage, and escorts you directly to your waiting vehicle. For airport transfers, it eliminates confusion, saves time, and adds a white-glove touch—but it is not always necessary.

What Is Meet & Greet

The difference between curbside pickup and meet and greet is who does the navigating.

Curbside Pickup (Standard)

Driver waits in vehicle at curbside or cell phone lot
You navigate the terminal alone with luggage
You find your driver via phone/text coordination
Works well for domestic arrivals, frequent travelers

Meet & Greet ($25)

Greeter enters terminal and waits at arrivals area
Holds personalized name sign (e.g., “Smith Family”)
Helps with luggage immediately
Escorts you to the vehicle at curbside
Key point: Meet and greet eliminates the most stressful part of airport arrival—finding your driver in a chaotic terminal while managing luggage and jet lag. It is a concierge-level upgrade that turns an arrival into a seamless handoff.

How It Works Step by Step

The meet and greet process is fully coordinated from booking through arrival.

1

You book with flight number

When booking your airport transfer, you provide your airline and flight number. The $25 meet and greet option is added to your reservation.

2

We track your flight in real time

Our dispatch team monitors your flight status automatically. If your flight is delayed or lands early, we adjust the greeter's timing accordingly—no need to call or text.

3

Greeter positions in arrivals 15 min before landing

The greeter enters the terminal and positions at the arrivals exit for your specific airline. For international flights, they wait past customs and baggage claim.

4

You see your name on a sign

As you exit the secure area (or customs for international arrivals), your greeter is holding a personalized sign with your name. Instant recognition, no searching.

5

Greeter helps with luggage

The greeter takes your bags immediately, whether you have one carry-on or four checked bags plus golf clubs.

6

Walks you to the vehicle at curbside

The greeter escorts you through the terminal to the vehicle waiting at the designated pickup zone. Seamless transition from plane to car.

Communication flow: The entire process is handled by dispatch. You do not need to make phone calls or coordinate timing. Your greeter is already in position when you land.

Terminal-by-Terminal Guide: JFK

Each JFK terminal has a different layout and meet and greet logistics.

Terminal 1 (New International Terminal)

Air France, Japan Airlines, Korean Air, Lufthansa

Brand-new terminal with modern arrivals area. International arrivals exit past customs near baggage claim. Clear signage. Meet and greet greeter waits at the customs exit.

Terminal 4 (Delta International Hub)

Delta international, Virgin Atlantic, Emirates, LATAM

Massive terminal with high international volume. Customs can take 30–90 minutes during peak arrivals (mornings for European flights, evenings for Asian flights). Greeter waits past CBP exit on arrivals level. This is the terminal where meet and greet adds the most value—navigating T4 with luggage after a 7-hour flight is exhausting.

Terminal 5 (JetBlue)

JetBlue

Simple, modern layout with single arrivals area. Mostly domestic flights. Meet and greet is less critical here—terminal is easy to navigate and drivers can text precise pickup locations.

Terminal 7 (Being Demolished)

British Airways (temporary)

Being replaced by new Terminal 6 (opens 2026). Currently a construction zone with confusing temporary layouts. Meet and greet highly recommended during this transition period.

Terminal 8 (American Airlines)

American, British Airways, Cathay Pacific

Two separate arrivals areas (north and south). International arrivals have dedicated customs area. Greeter coordinates with dispatch to confirm which side you will exit based on your gate.

Terminal Guide: LaGuardia & Newark

LaGuardia and Newark have different terminal configurations than JFK.

LaGuardia (LGA)

Terminal B (Delta, Southwest, American): New modern terminal with streamlined arrivals. Clean layout but limited meet and greet staging areas due to ongoing construction. Greeter waits at the main arrivals exit on the lower level.
Terminal C (United, others): Also newly rebuilt. Domestic-only (no customs). Meet and greet is less critical here unless you have mobility issues or heavy luggage.
LGA note: LaGuardia is the smallest of the three NYC airports and is 100% domestic. Meet and greet makes sense for elderly travelers, families, or high-profile clients, but most business travelers can navigate LGA without it.

Newark (EWR)

Terminal A (new, opened 2023): State-of-the-art terminal with clear signage. Mostly domestic. Arrivals area is on the lower level near baggage claim.
Terminal B (United, Air Canada, others): Older terminal, mix of domestic and international. International arrivals go through federal inspection area on arrivals level. Greeter waits past customs.
Terminal C (United hub): United’s main terminal with massive international arrivals volume. Similar to JFK T4: customs can take 45\u201360 minutes during peak periods. Meet and greet is highly valuable here, especially for international arrivals from Europe, Asia, or South America.

When It’s Worth $25

Meet and greet is a premium upgrade. Here are the situations where it delivers the most value.

International arrivals (customs, jet lag, unfamiliar airport)

You just flew 8 hours from London, cleared customs at JFK T4 after a 45-minute wait, and have three checked bags plus a carry-on. You are jet-lagged and disoriented. A greeter holding your name is an instant relief—no searching, no stress. This is the #1 use case for meet and greet.

Elderly travelers (mobility, confusion, assistance)

Navigating a crowded terminal with luggage is difficult for older travelers. Meet and greet ensures they have immediate assistance from the moment they exit the secure area. Peace of mind for family members booking on their behalf.

Families with children (managing car seats + luggage + kids)

Traveling with two kids under 5, a stroller, and four suitcases? Meet and greet means you do not have to juggle everything while searching for your driver. The greeter manages the logistics while you manage the kids. See <Link href="/family-car-service-child-seats" className="text-brand hover:underline underline-offset-2">family car service</Link> for more.

First-time NYC visitors

If you have never landed at JFK, the size and chaos of the terminal can be overwhelming. A greeter provides immediate orientation and eliminates the most stressful part of the arrival.

Corporate VIP clients (white-glove impression)

When you are picking up a CEO, board member, or high-value client, meet and greet signals attentiveness and professionalism. It is a small investment for a significant first impression. See <Link href="/corporate-car-service-nyc" className="text-brand hover:underline underline-offset-2">corporate car service</Link>.

Red-eye arrivals (fatigue at 5 AM)

Landing at JFK at 5:30 AM after a red-eye from LA? You are exhausted and the last thing you want to do is navigate terminals and coordinate pickup zones. Meet and greet handles it for you.

When You Can Skip It

Not every trip needs meet and greet. Here is when curbside pickup works just fine.

Domestic frequent travelers: If you fly JFK\u2013LAX twice a month and know Terminal 5 like the back of your hand, you do not need a greeter. Curbside pickup is seamless.
Simple terminal layouts (JetBlue T5, LGA Terminal B): Modern, compact terminals with clear signage. Easy to navigate even with luggage.
Minimal luggage: If you only have a carry-on and a backpack, you are mobile enough to find your driver without assistance.
Cost-sensitive bookings: If the trip is already stretching the budget, skip meet and greet and coordinate via text. It is a nice-to-have, not a must-have, for experienced travelers.
Bottom line: Meet and greet is for high-stress arrivals (international, elderly, families, VIPs) or when you want to eliminate all friction. For routine domestic trips by experienced travelers, curbside pickup works perfectly.

Private Aviation: Meet & Greet at FBOs

Private jet arrivals have a different meet and greet model than commercial terminals.

FBO Meet & Greet Process

When you arrive via private jet at Teterboro, Westchester County Airport, or Republic Airport, there is no terminal to navigate. Instead:

The greeter coordinates with the FBO (Fixed Base Operator) to confirm your tail number and arrival time
They wait in the FBO lounge or near the tarmac entrance
When your jet lands, the greeter meets you at the FBO door as you exit the aircraft or lounge
Direct tarmac-to-vehicle transfer\u2014no security lines, no baggage claim
Why it is worth it for private aviation: Even though FBOs are small and simple, meet and greet adds a concierge touch that aligns with the white-glove service of private jet travel. It is about the experience, not necessity.
FBO / AirportMeet & Greet LocationNotes
Teterboro (TEB)FBO lounge or tarmac entranceMultiple FBOs\u2014Signature, Atlantic, Meridian
Westchester (HPN)Million Air or Westchester AviationSmall, simple FBO with easy vehicle access
Republic (FRG)Sheltair FBO loungeLong Island location, popular for Hamptons

Real Scenarios

How meet and greet plays out in actual travel situations.

Scenario 1: Business Exec from London

Flight: Virgin Atlantic VS138, LHR\u2192JFK, arrives 6:00 AM

Terminal: JFK Terminal 4 (international)

Context: Overnight red-eye, jet-lagged, 1 checked bag + laptop bag

Without meet and greet: lands at 6 AM, clears customs by 6:45, searches for driver curbside while exhausted. With meet and greet: greeter waits at customs exit, takes bags immediately, escorts to waiting Mercedes S-Class. In the car by 6:50 AM.

Scenario 2: Family Vacation Return

Flight: JetBlue B6123, MCO\u2192JFK, arrives 9:30 PM

Terminal: JFK Terminal 5

Context: 2 adults, 2 kids (ages 3 and 6), 4 checked bags, 2 car seats, stroller

Without meet and greet: parents juggle kids + luggage + car seats while texting driver. With meet and greet: greeter takes all bags and car seats at baggage claim, parents focus on kids, smooth walk to waiting Suburban with pre-installed car seats.

Scenario 3: Elderly Parent Traveling Alone

Flight: American AA1092, MIA\u2192JFK, arrives 4:15 PM

Terminal: JFK Terminal 8

Context: 72-year-old flying alone for the first time in years, 2 checked bags

Without meet and greet: navigates unfamiliar terminal alone, struggles with bags, gets confused at pickup zone. With meet and greet: greeter waits at arrivals with name sign, takes bags, provides reassurance, escorts to vehicle. Adult children receive text confirmation when parent is in the car.

Frequently Asked Questions

How does the greeter know when I land if my flight is delayed?

We track your flight in real time. If your flight is delayed 2 hours, the greeter adjusts their arrival time automatically. You do not need to call or text—dispatch handles it behind the scenes.

What if I cannot find the greeter at arrivals?

Your booking confirmation includes the greeter's phone number. If you exit the secure area and do not see your name sign within 60 seconds, call or text the greeter. They will guide you to their exact location. This is extremely rare—greeters are trained to position prominently.

Can I add meet and greet after I have already booked?

Yes. Contact us at +1-347-321-9929 or reply to your booking confirmation email. We can add meet and greet up to 2 hours before your flight lands (subject to greeter availability).

Does meet and greet include help with customs or immigration?

No. Greeters are not permitted past the federal inspection area (customs). They wait at the arrivals exit after you have cleared customs and collected your bags. However, just knowing someone is waiting helps reduce stress during the customs process.

Is meet and greet the same as VIP fast-track through customs?

No. VIP fast-track services (like Mobile Passport Control or Global Entry lanes) expedite the customs process itself. Meet and greet is what happens after you clear customs—someone is waiting to greet you and help with bags. They are complementary services.

What happens if I have a very short connection and cannot wait for luggage?

If you are carry-on only, meet and greet still works. The greeter waits at the arrivals exit (domestic) or customs exit (international) and escorts you directly to the vehicle. No baggage claim stop needed.

Can the greeter help with multiple passengers on the same flight?

Yes. If you are traveling with colleagues or family on the same flight, the greeter holds a sign with the lead passenger's name and assists the entire group. Common for corporate group bookings.

Is meet and greet available at all three NYC airports?

Yes. We offer meet and greet at JFK, LaGuardia, Newark, Teterboro, and Westchester County Airport. Logistics vary by terminal but the service model is identical.

Add meet and greet to your next airport transfer.

Just $25 for a seamless arrival experience. Name sign, luggage assistance, and a stress-free walk to your waiting vehicle.

Last updated: February 2026

True North VIP is a New York City-based premium chauffeur and black car service. The company provides airport transfers to JFK, LaGuardia, Newark, Teterboro, and Westchester County airports, along with hourly charters, corporate ground transportation, wedding and event service, and city-to-city travel. Service covers all five NYC boroughs, Northern New Jersey, Connecticut, Westchester County, Long Island, and the Hamptons, with vetted professional chauffeurs and a fleet of executive sedans, luxury sedans, SUVs, and Sprinter vans available 24/7.

To book a ride, visit truenorthvip.com/book or call +1‑347‑321‑9929.